Franchesca Ortega Real Estate ("we," "us," or "our") operates franchescao.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have — including with respect to text/SMS communications.
Information We Collect
We collect information you provide directly, such as when you create an account, save a search, request a home valuation, submit a contact form, or text in from a yard sign or listing flyer. This may include your name, email address, phone number, and property preferences.
We also automatically collect limited technical information (such as pages visited and general browser/device information) through standard analytics tools to help us understand how the Site is used.
How We Use Your Information
- To respond to inquiries and provide the information, listings, or services you request
- To send property alerts, saved-search updates, and market information you've signed up for
- To follow up regarding a specific listing or showing request
- To maintain and improve the Site
SMS / Text Messaging Communications
By providing your mobile phone number and texting in for information (for example, by scanning a QR code on a yard sign or completing a form on this Site), you consent to receive text messages from Franchesca Ortega Real Estate related to the property or inquiry you contacted us about, and other relevant real estate updates you request.
Message frequency may vary. Message and data rates may apply. Reply STOP at any time to opt out of text messages, or HELP for assistance. Consent to receive text messages is not a condition of any purchase.
We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for their own marketing or promotional purposes. Your number is used solely to communicate with you regarding your inquiry and any follow-up real estate services.
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Site and manage client communications, such as our customer relationship management (CRM) platform, used solely to help us respond to and follow up with your inquiry
- Our sponsoring brokerage, Compass, as required for real estate transaction and licensing purposes
- The Multiple Listing Service (MLS), which is the source of listing data displayed on this Site
- Third parties when required by law or to protect our legal rights
Cookies & Analytics
The Site may use cookies and similar technologies to remember your preferences and understand how visitors use the Site. You can control cookies through your browser settings.
Data Security
We use reasonable administrative and technical safeguards to protect the information you provide. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You may update or delete your account information at any time by contacting us, unsubscribe from email communications using the link in any email, or opt out of text messages by replying STOP to any message.
Children's Privacy
This Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy or would like to exercise any of the choices above, contact us:
Franchesca Ortega Real Estate
1711 NW 123rd Ave, Pembroke Pines, FL 33026
Phone: (786) 662-9937
Email: hello@franchescao.com